About Us

Awards & Testimonials

 

DreamMaker Franchise Awards

Rookie of the Year, Midwest Region 2004

Franchisee of the Year, Midwest Region 2006

Franchisee of the Year, Midwest Region 2007

Office Professional of the Year, Midwest Region 2008

 

Local Awards

Best Kitchen Award, Showcase of Remodeled Homes 2006

 

National Awards
2008 Regional winner of the Contractor of the Year Award, in the residential kitchen category, $60,001 to $100,000.
2010 Regional Winner of the National Assoc. of the Remodeling Industry’s Contractor of the Year Award, Residential Bath under $30,000.

 

Nominations
2008 – Nominated as Small Business of the Year by Grand Rapids Chamber of Commerce.
2010 - Nomineed by the Rockford Chamber of Commerce for the Rockford Business of Distinction Award, Construction Category

 

Testimonials
“I was struck by how easy and accommodating the workers made this process. I was always kept informed of what was happening and what would be happening. Their work was a testament to not only their expertise, but their genuine concern for my family and me”.

-Happy DM Customer, Wyoming, MI.

 

“We are very pleased.  The entire process of working with you on our remodeling project was a pleasure...We would strongly recommend your company to anyone interested in quality work, with great people, at a fair price.” 

- Happy DM Customer, Rockford, MI

 

“Anybody that uses your company is in for a treat.  Everyone who walks in our kitchen is awestruck - the praise is ongoing.” 

- Happy DM Customer, Grand Rapids, MI

 

“Our experience with DreamMaker has been a pleasurable experience.  Our Sales person met with us to get our needs and desires…I have a kitchen I am very proud of. Thanks! 

- Homeowner in Rockford, MI

 

“The most difficult part of a remodel job is finding someone to call and now we only need one number. Our only regret is that we didn’t find them sooner.”
- L. Waller, Grand Rapids, MI

 

 

 

 

 

 

Code of Values

 

WE BELIEVE:

…in superior service to our customers, our community and to
   each other as members of the Dwyer Group family.
…in counting our blessings every day in every way.
…success is the result of clear, cooperative, positive thinking.
…that loyalty adds meaning to our lives.
…management should seek out and recognize what people are
    doing right, and treat every associate with respect.
…challenges should be used as learning experiences.
…our Creator put us on this earth to succeed.  We will accept
    our daily successes humbly, knowing that a higher power is
    guiding us.
…in the untapped potential of every human being.  Every
    person we help achieve their potential fulfills our mission.
…we must re-earn our positions every day in every way.
…in building our country through the free enterprise system.
    We demonstrate this belief by continually attracting strong
     people to the Dywer Group.

 

WE LIVE OUR CODE OF VALUES BY…

 

INTEGRITY
…making only agreements we are willing, able and intend to
    keep.
…communicating any potentially broken agreements at the
    first appropriate opportunity to all parties concerned.
…looking to the system for correction and proposing all
    possible solutions if something is not working.
…operating in a responsible manner: “above the line.”
…communicating honestly and with purpose.
…asking clarifying questions if we disagree or do not
    understand.
…never saying anything about anyone that we would not say
    to him or her.

 

RESPECT
…treating others as we would like to be treated.
…listening with the intent to understand what is being said and
    acknowledging that what is said is important to the speaker.
…responding in a timely fashion.
…speaking calmly, and respectfully, without profanity or
    sarcasm.
…acknowledging everyone as right from their own perspective.

 

CUSTOMER FOCUS
…continuously striving to maximize internal and external
    customer loyalty.
…making our best effort to understand and appreciate the
    customer’s needs in every situation.

 

HAVING FUN IN THE PROCESS!